Hello neighbors in Juneau:
Even though there may be some slight variations, most people will find the following overview accurate enough to work from.
Typically, but not always, a veterinary appointment is in the works for euthanasia. If this applies, simply keep me in the loop about your time-frame. On the other hand, sometimes death occurs unexpectedly or euthanasia occurs at home on short notice. In those situations, you will want to contact me as soon as you are able to. Texting can be helpful if emotions make talking difficult. If you’re out of town, provide my contact information to your agent/family/house-sitter and I will walk them through everything.
The next step is determining logistics. If your companion is at a veterinary clinic, their staff will call me after the appointment. Make sure to let them know you want cremation and they may ask you to contact me if you haven’t already. I provide transport from all clinics free of charge. If your pet is at home, I will transport from there but will need your address and a small fee applies. Lastly, you are welcome to deliver to my office as well which is also free of charge. We would just have to set up a quick appointment time to meet.
Now that you’ve explored this website, you should have some idea about the choice of cremation you are leaning toward: individual vs. communal. That choice determines much of how we will work together. Payment for services will have to be discussed before I receive your companion. Owners choosing an individual cremation will be given an appointment to come by my office to pick up the urn I provide. Owners choosing communal cremation can handle everything by phone/e-mail if desired.
Thank you for taking the time to plan for this somber service. I tried to keep this overview as simple as possible but am happy to answer any questions you may have. -Mike
Hello fellow Alaskans who don’t live in Juneau:
Having worked with clinics in Southeast Alaska since opening (and visiting a few of them), your veterinarian is likely already aware of BridgePet. Just let them know that you want cremation and that will get the ball rolling. Your veterinarian and her/his clinical staff will typically handle the transport from your town via air to Juneau and contact me directly. After cremation, the urn will be safely shipped back to your veterinarian’s clinic and they’ll call you when it arrives. Depending on the clinic, sometimes payment will be directly though them. If you are not going through a veterinary clinic, simply contact me. I can help explain what is required for air shipping to Juneau. There are only a few steps to take but because each town has different transport options, it’s best to talk about it over the phone or e-mail.
In those cases when you are shipping (not your veterinarian), payment for cremation will be made to BridgePet Services. I can invoice through Square, where secure online options for payment are available. I know it’s difficult to ship your companion away from home for a little while. We used to have to ship all the way to Anchorage before starting up locally, so my goal is to be efficient, competitive and most importantly, sincere by honoring the bond you share. I do that by handling remains with gentleness when needed and always remembering there is an owner trusting me to do right by their best friend. -Mike
If you provide animal services and would like a brochure for your clients, feel free to download the link below to your computer for printing. If you would like me to mail brochures to your business, simply get in touch with me. Thanks.
Most crematoriums that I’m aware of sell a wide variety of urns and depend on that for income as part of their business model. I don’t do that. I chose early on to pour my time into a quality service which includes a respectable but practical urn as part of every individual cremation. There is no pressure for a grieving owner to choose between expensive urns and something they don’t find suitable.
Regarding the urns I provide with every individual cremation, they come in three sizes and are a new type of urn known as scattering tubes. Their design makes it much easier to disperse the cremated remains should that be your intention. This style provides other options over some traditional urns. They are made from eco-friendly materials and can be buried without opening. They are well designed for keeping as a visible memorial. Lastly, these tubes are suitable for in-cabin airline transportation because they can be placed through x-ray equipment. Of course, if you find something more to your liking in the future, they can be safely opened and the remains transferred. Below is a picture of the scattering tubes which are designed by Passages International, a US company that is a leader in making environmentally friendly funeral products. -Mike
Directions: take Industrial Blvd. in the Valley to Crazy Horse Dr. Turn right on Crazy Horse. My entrance is the third entry driveway on the right (turn just after the two white mailboxes on right). Drive back through the parking lot and through the gate to the large red building set back off the road. I am the first door and there is a sign above door. 10008 Crazy Horse.
If you have an appointment and can’t find me but are on Crazy Horse, just call my cell and I will walk out and wave. It can be tricky to spot when it’s dark outside.
Being a small local business, I’m not a huge presence on FB but I do keep a Page maintained for those who appreciate social media. Feel free to “like” the Page and upload any pictures that you want to share of your companion(s). Below is automated list of the last four posts.